Returns, refunds
& service support.

Effective date: [Add publication date]

Business review required: This policy reflects the timeframes you supplied: 14 days for eligible furniture sales returns/refunds and 7 days for repair-service complaints. Before publishing, confirm the detailed conditions, exceptions, return shipping responsibility, restocking fees (if any), deposit treatment and any mandatory state/federal consumer rights with a qualified US attorney. Applicable law overrides any conflicting term.

1. Furniture sales — 14-day return and refund window

Customers may request a return or refund for an eligible furniture purchase within 14 calendar days after delivery or collection. To begin a request, contact us at info@quickhomedecorator.store or +1 678-346-8968 and provide your order details, purchase date and reason for the request.

• Items should be returned in their original condition, with all parts and accessories, unless the item is damaged, defective or incorrect.
• Contact us before sending or bringing an item back so return instructions can be confirmed.
• Approved refunds will be issued to the original payment method where practicable. The time for funds to appear may depend on the payment provider.
• Any delivery, collection or return-shipping charges will be explained before a return is finalized, subject to applicable law.

2. Damaged, defective or incorrect furniture — replacement

If an item arrives damaged, defective or materially different from the order, contact us promptly with your order details and clear photographs where possible. We will review the issue and discuss an appropriate remedy, which may include repair, replacement or refund as required by the circumstances and applicable law. A replacement is subject to product availability; if a suitable replacement is unavailable, we will discuss the available lawful options.

3. Custom or made-to-order furniture

Any special conditions for custom, personalized or made-to-order items must be disclosed clearly in writing before the customer places the order. Nothing in this policy limits rights that cannot legally be excluded, including remedies for defective or misrepresented goods.

4. Furniture repair and restoration services — 7-day service concern period

If you have a concern about completed repair or restoration work, contact us within 7 calendar days after the service is completed. Describe the concern and provide photographs or other relevant details. We will review the matter and discuss a reasonable next step, which may include inspection, correction of agreed work or another appropriate resolution depending on the facts and applicable law.

This 7-day period is a request for prompt reporting; it does not remove or reduce any consumer rights, warranties or remedies that apply by law. Refunds for service work are assessed separately from product returns and depend on the work agreed, work performed and applicable legal requirements.

5. Cancellations, deposits and changes

Cancellation terms, deposits, special-order commitments and changes to a repair or custom-work scope should be stated in the written estimate or order confirmation before payment or authorization. Contact us as soon as possible if you need to request a change or cancellation. Any charge must be disclosed in advance and comply with applicable law.

6. Contact us

Quick Home Decorator
419 McDonough Pkwy #425, McDonough, GA 30253, United States
Phone: +1 678-346-8968
Email: info@quickhomedecorator.store